All Laws Decoded

When a Car Is a Total Loss in Indiana

How Indiana decides a car is a total loss, salvage title rules, and how to complain about a claim.

Short answer: Complaints against insurance companies must be in writing. File through the Indiana Department of Insurance's Online Consumer Complaint Portal (preferred), or mail or fax the Insurance Complaint Form to IDOI, Attn: Consumer Services Division, 311 W. Indiana Department of Insurance, File an Insurance Company Complaint

Complaints about an insurerComplaints against insurance companies must be in writing. File through the Indiana Department of Insurance's Online Consumer Complaint Portal (preferred), or mail or fax the Insurance Complaint Form to IDOI, Attn: Consumer Services Division, 311 W. Washington Street, Suite 300, Indianapolis, IN 46204-2787 (fax 317-234-2103). Complaints are typically processed within 72 hours, and insurers have 20 business days to respond in writing.

More Indiana car insurance & vehicle laws

FAQ

How do you file a complaint against a car insurance company in Indiana?
Complaints against insurance companies must be in writing. File through the Indiana Department of Insurance's Online Consumer Complaint Portal (preferred), or mail or fax the Insurance Complaint Form to IDOI, Attn: Consumer Services Division, 311 W. Washington Street, Suite 300, Indianapolis, IN 46204-2787 (fax 317-234-2103). Complaints are typically processed within 72 hours, and insurers have 20 business days to respond in writing.

General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.