All Laws Decoded

When a Car Is a Total Loss in New Jersey

How New Jersey decides a car is a total loss, salvage title rules, and how to complain about a claim.

Short answer: Contact the New Jersey Department of Banking and Insurance, Consumer Inquiry and Response Center (CIRC), P.O. Box 471, Trenton, NJ 08625-0471; phone (609) 292-7272 or the Consumer Hotline 1-800-446-7467. NJ DOBI, Everything Auto Insurance (2026); Auto Insurance Buyer's Guide (2026)

Complaints about an insurerContact the New Jersey Department of Banking and Insurance, Consumer Inquiry and Response Center (CIRC), P.O. Box 471, Trenton, NJ 08625-0471; phone (609) 292-7272 or the Consumer Hotline 1-800-446-7467. Complaints can be filed online at www.dobi.nj.gov/consumer.htm. For disputed claims, the Office of Insurance Claims Ombudsman (P.O. Box 472, Trenton, NJ 08625-0472; ombudsman@dobi.nj.gov) can review the matter after the insurer's internal appeal.

More New Jersey car insurance & vehicle laws

FAQ

How do you file a complaint against a car insurance company in New Jersey?
Contact the New Jersey Department of Banking and Insurance, Consumer Inquiry and Response Center (CIRC), P.O. Box 471, Trenton, NJ 08625-0471; phone (609) 292-7272 or the Consumer Hotline 1-800-446-7467. Complaints can be filed online at www.dobi.nj.gov/consumer.htm. For disputed claims, the Office of Insurance Claims Ombudsman (P.O. Box 472, Trenton, NJ 08625-0472; ombudsman@dobi.nj.gov) can review the matter after the insurer's internal appeal.

General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.