All Laws Decoded

When a Car Is a Total Loss in Virginia

How Virginia decides a car is a total loss, salvage title rules, and how to complain about a claim.

Short answer: A salvage vehicle includes any late model vehicle acquired by an insurer in the claims process (other than a stolen vehicle), or damaged so that its estimated repair cost (excluding towing, storage, rental and diminished value) exceeds its actual cash value minus its salvage value; Va. Code § 46.2-1600

Total loss rulesA salvage vehicle includes any late model vehicle acquired by an insurer in the claims process (other than a stolen vehicle), or damaged so that its estimated repair cost (excluding towing, storage, rental and diminished value) exceeds its actual cash value minus its salvage value; a recovered stolen vehicle acquired by an insurer is salvage if repair costs exceed 75% of its actual cash value. A nonrepairable vehicle has no value except as parts and scrap.
Complaints about an insurerFile a complaint with the State Corporation Commission's Bureau of Insurance through its online Insurance Complaint Portal (complaints are not accepted by phone or email). Property and Casualty Consumer Services: 804-371-9185.

More Virginia car insurance & vehicle laws

FAQ

When is a car a total loss in Virginia?
A salvage vehicle includes any late model vehicle acquired by an insurer in the claims process (other than a stolen vehicle), or damaged so that its estimated repair cost (excluding towing, storage, rental and diminished value) exceeds its actual cash value minus its salvage value; a recovered stolen vehicle acquired by an insurer is salvage if repair costs exceed 75% of its actual cash value. A nonrepairable vehicle has no value except as parts and scrap.
How do you file a complaint against a car insurance company in Virginia?
File a complaint with the State Corporation Commission's Bureau of Insurance through its online Insurance Complaint Portal (complaints are not accepted by phone or email). Property and Casualty Consumer Services: 804-371-9185.

General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.