Filing a Consumer Complaint in Alabama
How to report a business to the Alabama Attorney General or consumer agency, and your rights under the state's consumer protection law.
Short answer: File a complaint online with the Attorney General's Consumer Interest Division, or call 1-800-392-5658 or 334-242-7335. Alabama Attorney General, Consumer Complaint
| Filing a complaint | File a complaint online with the Attorney General's Consumer Interest Division, or call 1-800-392-5658 or 334-242-7335. Complaints are handled in the order received, and you will be notified by mail when a Consumer Specialist is assigned. Filing a complaint is not a legal action, and the division does not give legal advice. |
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| Unfair and deceptive practices law | The Alabama Deceptive Trade Practices Act lists unlawful deceptive acts in trade or commerce. A consumer who suffers monetary damage can sue for actual damages or $100, whichever is greater, or, at the court's discretion, up to three times actual damages, plus costs and a reasonable attorney's fee if successful. At least 15 days before filing, the consumer must send the business a written demand for relief. Individual consumers may not bring class actions under the Act. |
Where to get help in Alabama
More Alabama consumer protection
- The Lemon Law in Alabama
- Your Right to Cancel a Purchase in Alabama
- Contractors and Repair Shops in Alabama
- All Alabama consumer protection rules
FAQ
How do you file a consumer complaint in Alabama?
File a complaint online with the Attorney General's Consumer Interest Division, or call 1-800-392-5658 or 334-242-7335. Complaints are handled in the order received, and you will be notified by mail when a Consumer Specialist is assigned. Filing a complaint is not a legal action, and the division does not give legal advice.
What is the consumer protection law in Alabama?
The Alabama Deceptive Trade Practices Act lists unlawful deceptive acts in trade or commerce. A consumer who suffers monetary damage can sue for actual damages or $100, whichever is greater, or, at the court's discretion, up to three times actual damages, plus costs and a reasonable attorney's fee if successful. At least 15 days before filing, the consumer must send the business a written demand for relief. Individual consumers may not bring class actions under the Act.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.