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Filing a Consumer Complaint in Alaska

How to report a business to the Alaska Attorney General or consumer agency, and your rights under the state's consumer protection law.

Short answer: File a consumer complaint with the Department of Law's Consumer Protection Unit using its complaint form, attaching contracts, invoices or receipts. Alaska Department of Law, File a Consumer Complaint

Filing a complaintFile a consumer complaint with the Department of Law's Consumer Protection Unit using its complaint form, attaching contracts, invoices or receipts. In most cases the unit forwards the complaint to the business and tries to resolve it through informal mediation; it does not act as your private lawyer. Questions: 907-269-5200, or toll free outside Anchorage 1-888-576-2529, or consumerprotection@alaska.gov.
Review can take several weeks or months.
Unfair and deceptive practices lawThe Alaska Consumer Protection Act (AS 45.50.471–45.50.561) bans unfair methods of competition and unfair or deceptive acts in trade or commerce. A person who loses money or property because of a violation may sue for three times actual damages or $500, whichever is greater, for each violation, and the court may order other relief. The suit must be filed within two years after the person discovers, or reasonably should have discovered, the loss.
Re-verified 2026-10-27.

Where to get help in Alaska

More Alaska consumer protection

FAQ

How do you file a consumer complaint in Alaska?
File a consumer complaint with the Department of Law's Consumer Protection Unit using its complaint form, attaching contracts, invoices or receipts. In most cases the unit forwards the complaint to the business and tries to resolve it through informal mediation; it does not act as your private lawyer. Questions: 907-269-5200, or toll free outside Anchorage 1-888-576-2529, or consumerprotection@alaska.gov.
What is the consumer protection law in Alaska?
The Alaska Consumer Protection Act (AS 45.50.471–45.50.561) bans unfair methods of competition and unfair or deceptive acts in trade or commerce. A person who loses money or property because of a violation may sue for three times actual damages or $500, whichever is greater, for each violation, and the court may order other relief. The suit must be filed within two years after the person discovers, or reasonably should have discovered, the loss.

General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.