Filing a Consumer Complaint in Arkansas
How to report a business to the Arkansas Attorney General or consumer agency, and your rights under the state's consumer protection law.
Short answer: Submit a consumer complaint to the Attorney General online using the fillable form, or download a PDF form to mail in. You can also request a paper form by calling 501-682-2007. Arkansas Attorney General, Consumer Complaint
| Filing a complaint | Submit a consumer complaint to the Attorney General online using the fillable form, or download a PDF form to mail in. You can also request a paper form by calling 501-682-2007. Many complaints are resolved when the office notifies the business; the office offers mediation, but cannot do so if you have hired a private attorney or the matter is in court. Your complaint will be shared with the business. |
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| Unfair and deceptive practices law | The Arkansas Deceptive Trade Practices Act (Ark. Code Ann. § 4-88-101 et seq.) prohibits deceptive and unconscionable trade practices and is enforced by the Attorney General, who can seek restitution and civil penalties of up to $10,000 per violation. A person who suffers an actual financial loss because of reliance on an unlawful practice may sue to recover that actual financial loss, and the court may award reasonable attorney's fees. Private class actions are generally prohibited. The private-action provision allows recovery of actual financial loss; it does not mention multiple damages. Source: Ark. Code Ann. § 4-88-113 |
Where to get help in Arkansas
More Arkansas consumer protection
- The Lemon Law in Arkansas
- Your Right to Cancel a Purchase in Arkansas
- Contractors and Repair Shops in Arkansas
- All Arkansas consumer protection rules
FAQ
How do you file a consumer complaint in Arkansas?
Submit a consumer complaint to the Attorney General online using the fillable form, or download a PDF form to mail in. You can also request a paper form by calling 501-682-2007. Many complaints are resolved when the office notifies the business; the office offers mediation, but cannot do so if you have hired a private attorney or the matter is in court. Your complaint will be shared with the business.
What is the consumer protection law in Arkansas?
The Arkansas Deceptive Trade Practices Act (Ark. Code Ann. § 4-88-101 et seq.) prohibits deceptive and unconscionable trade practices and is enforced by the Attorney General, who can seek restitution and civil penalties of up to $10,000 per violation. A person who suffers an actual financial loss because of reliance on an unlawful practice may sue to recover that actual financial loss, and the court may award reasonable attorney's fees. Private class actions are generally prohibited. The private-action provision allows recovery of actual financial loss; it does not mention multiple damages.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.