Filing a Consumer Complaint in Colorado
How to report a business to the Colorado Attorney General or consumer agency, and your rights under the state's consumer protection law.
Short answer: File a complaint with the Attorney General's office online by choosing the problem area (such as consumer purchases, credit and debt, data privacy, or scams). Colorado Attorney General, File a Complaint
| Filing a complaint | File a complaint with the Attorney General's office online by choosing the problem area (such as consumer purchases, credit and debt, data privacy, or scams). Some disputes are referred to the department's Consumer Mediation Program for informal negotiation, and consumers selected for it are notified. The office cannot give legal advice or represent you or prosecute your individual case. Car-purchase issues may go to the Department of Revenue's Auto Industry Enforcement Division. |
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| Unfair and deceptive practices law | The Colorado Consumer Protection Act (C.R.S. § 6-1-101 et seq.) lists deceptive trade practices. A consumer injured by a listed deceptive trade practice can sue and recover the greater of actual damages (with interest), $500, or three times actual damages if bad-faith conduct is shown by clear and convincing evidence, plus costs and reasonable attorney fees. Class actions are limited to actual damages, injunctive relief, and fees and costs. Source: C.R.S. § 6-1-113 |
Where to get help in Colorado
More Colorado consumer protection
- The Lemon Law in Colorado
- Your Right to Cancel a Purchase in Colorado
- Contractors and Repair Shops in Colorado
- All Colorado consumer protection rules
FAQ
How do you file a consumer complaint in Colorado?
File a complaint with the Attorney General's office online by choosing the problem area (such as consumer purchases, credit and debt, data privacy, or scams). Some disputes are referred to the department's Consumer Mediation Program for informal negotiation, and consumers selected for it are notified. The office cannot give legal advice or represent you or prosecute your individual case. Car-purchase issues may go to the Department of Revenue's Auto Industry Enforcement Division.
What is the consumer protection law in Colorado?
The Colorado Consumer Protection Act (C.R.S. § 6-1-101 et seq.) lists deceptive trade practices. A consumer injured by a listed deceptive trade practice can sue and recover the greater of actual damages (with interest), $500, or three times actual damages if bad-faith conduct is shown by clear and convincing evidence, plus costs and reasonable attorney fees. Class actions are limited to actual damages, injunctive relief, and fees and costs.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.