Your Right to Cancel a Purchase in Louisiana
When you can cancel a purchase or contract in Louisiana, the deadline, and what stores must tell you about refunds.
Short answer: In a home solicitation sale, the consumer may cancel until midnight of the third business day after signing the agreement or offer to purchase, by written notice to the seller at the address in the agreement; La. R.S. 9:3538, 9:3540
| Right to cancel (cooling-off) | In a home solicitation sale, the consumer may cancel until midnight of the third business day after signing the agreement or offer to purchase, by written notice to the seller at the address in the agreement; a mailed notice counts when it is mailed, and it need not be in any particular form. The right does not apply if the consumer asked for goods or services without delay because of an emergency, the seller has substantially begun performance in good faith, and any goods cannot be returned in substantially the same condition. Within 10 days after cancellation the seller must return the consumer's payments and any note; the seller may keep a cancellation fee of 5% of the cash price, but not more than the cash down payment, unless the seller failed to comply with the law. Source: La. R.S. 9:3538, 9:3540 |
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Where to get help in Louisiana
- Louisiana Attorney General, Public Protection Division, Consumer Protection Section
- File a complaint or claim
More Louisiana consumer protection
- The Lemon Law in Louisiana
- Contractors and Repair Shops in Louisiana
- Filing a Consumer Complaint in Louisiana
- All Louisiana consumer protection rules
FAQ
Can you cancel a contract after signing it in Louisiana?
In a home solicitation sale, the consumer may cancel until midnight of the third business day after signing the agreement or offer to purchase, by written notice to the seller at the address in the agreement; a mailed notice counts when it is mailed, and it need not be in any particular form. The right does not apply if the consumer asked for goods or services without delay because of an emergency, the seller has substantially begun performance in good faith, and any goods cannot be returned in substantially the same condition. Within 10 days after cancellation the seller must return the consumer's payments and any note; the seller may keep a cancellation fee of 5% of the cash price, but not more than the cash down payment, unless the seller failed to comply with the law.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.