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Filing a Consumer Complaint in Maine

How to report a business to the Maine Attorney General or consumer agency, and your rights under the state's consumer protection law.

Short answer: Maine's Unfair Trade Practices Act declares unfair methods of competition and unfair or deceptive acts or practices in trade or commerce unlawful, and courts are guided by Federal Trade Commission interpretations. 5 M.R.S. §§ 207, 213

Unfair and deceptive practices lawMaine's Unfair Trade Practices Act declares unfair methods of competition and unfair or deceptive acts or practices in trade or commerce unlawful, and courts are guided by Federal Trade Commission interpretations. A person who buys or leases goods, services or property mainly for personal, family or household purposes and loses money or property because of a violation may sue in Superior Court or District Court for actual damages, restitution and equitable relief such as an injunction. At least 30 days before filing suit for damages, the consumer must send the business a written demand for relief describing the practice and the injury. If the court finds a violation, the consumer is awarded reasonable attorney's fees and costs, although fees incurred after rejecting a settlement offer that turns out to be more favorable than the judgment cannot be recovered.

Where to get help in Maine

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FAQ

What is the consumer protection law in Maine?
Maine's Unfair Trade Practices Act declares unfair methods of competition and unfair or deceptive acts or practices in trade or commerce unlawful, and courts are guided by Federal Trade Commission interpretations. A person who buys or leases goods, services or property mainly for personal, family or household purposes and loses money or property because of a violation may sue in Superior Court or District Court for actual damages, restitution and equitable relief such as an injunction. At least 30 days before filing suit for damages, the consumer must send the business a written demand for relief describing the practice and the injury. If the court finds a violation, the consumer is awarded reasonable attorney's fees and costs, although fees incurred after rejecting a settlement offer that turns out to be more favorable than the judgment cannot be recovered.

General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.