Your Right to Cancel a Purchase in Ohio
When you can cancel a purchase or contract in Ohio, the deadline, and what stores must tell you about refunds.
Short answer: Under Ohio's Home Solicitation Sales Act, a buyer may cancel a home solicitation sale (a consumer sale personally solicited at the buyer's home, or agreed to anywhere other than the seller's place of business) until midnight of the third business day after signing. Ohio Rev. Code §§ 1345.21, 1345.22, 1345.23
| Right to cancel (cooling-off) | Under Ohio's Home Solicitation Sales Act, a buyer may cancel a home solicitation sale (a consumer sale personally solicited at the buyer's home, or agreed to anywhere other than the seller's place of business) until midnight of the third business day after signing. Sales under $25 and certain other transactions (such as buyer-initiated emergency or repair visits, and sales by licensed auto dealers, real estate brokers or insurers) are excluded. Cancellation must be in writing and may be sent by certified mail, hand delivery, fax or email. The seller must give a written contract with a notice of cancellation, tell the buyer orally of the right to cancel, may not start services during the cancellation period (with limited exceptions for home security systems), and must refund payments within 10 business days after a valid cancellation. The three days do not start until the seller provides the required notices. |
|---|
Where to get help in Ohio
More Ohio consumer protection
- The Lemon Law in Ohio
- Contractors and Repair Shops in Ohio
- Filing a Consumer Complaint in Ohio
- All Ohio consumer protection rules
FAQ
Can you cancel a contract after signing it in Ohio?
Under Ohio's Home Solicitation Sales Act, a buyer may cancel a home solicitation sale (a consumer sale personally solicited at the buyer's home, or agreed to anywhere other than the seller's place of business) until midnight of the third business day after signing. Sales under $25 and certain other transactions (such as buyer-initiated emergency or repair visits, and sales by licensed auto dealers, real estate brokers or insurers) are excluded. Cancellation must be in writing and may be sent by certified mail, hand delivery, fax or email. The seller must give a written contract with a notice of cancellation, tell the buyer orally of the right to cancel, may not start services during the cancellation period (with limited exceptions for home security systems), and must refund payments within 10 business days after a valid cancellation. The three days do not start until the seller provides the required notices.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.