Contractors and Repair Shops in Tennessee

The Tennessee Board for Licensing Contractors licenses contractors and home improvement contractors under Title 62, Chapter 6 of the Tennessee Code. Consumers can verify a contractor's or home improvement contractor's license and file a complaint with the Board online.

Before starting repair work on a motor vehicle, an automotive repair facility must tell the consumer that they may request a written estimate for repairs costing more than $250; that they may not be charged more than 25% above the written estimate without their consent or a good-faith attempt to get it; and that repairs they did not originally authorize may not be charged without their consent unless the shop made a good-faith attempt (at least an attempted phone call) to get consent before doing the extra work. These rights must be printed conspicuously, just above the consumer's signature on the repair authorization form, under the heading "Consumer's Rights"; if the shop tells the consumer orally, it must keep a written record of the notice. A shop that does not comply loses its garagekeeper's lien rights. The section does not apply to persons licensed under Tenn. Code Title 55, Chapter 17.