Filing a Consumer Complaint in Utah
How to report a business to the Utah Attorney General or consumer agency, and your rights under the state's consumer protection law.
Short answer: Consumers can file a complaint online with the Utah Department of Commerce's Division of Consumer Protection. The Division can be reached at (801) 530-6601, 8 a.m. to 5 p.m. Monday through Friday, or by mail at P.O. Utah Division of Consumer Protection
| Filing a complaint | Consumers can file a complaint online with the Utah Department of Commerce's Division of Consumer Protection. The Division can be reached at (801) 530-6601, 8 a.m. to 5 p.m. Monday through Friday, or by mail at P.O. Box 146704, Salt Lake City, UT 84114-6704; its site also offers a registration lookup, a legal action search and a Buyer Beware List. |
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| Unfair and deceptive practices law | The Utah Consumer Sales Practices Act prohibits deceptive and unconscionable acts or practices by suppliers in connection with consumer transactions, before, during or after the transaction, and the Division of Consumer Protection enforces it. A consumer who suffers loss may sue for actual damages plus court costs, and may seek a declaratory judgment or an injunction. Class actions for damages are allowed only in limited situations. The court may award reasonable attorney's fees to the prevailing party when a supplier has violated the Act (or when a consumer's suit was knowingly groundless). |
Where to get help in Utah
More Utah consumer protection
- The Lemon Law in Utah
- Your Right to Cancel a Purchase in Utah
- Contractors and Repair Shops in Utah
- All Utah consumer protection rules
FAQ
How do you file a consumer complaint in Utah?
Consumers can file a complaint online with the Utah Department of Commerce's Division of Consumer Protection. The Division can be reached at (801) 530-6601, 8 a.m. to 5 p.m. Monday through Friday, or by mail at P.O. Box 146704, Salt Lake City, UT 84114-6704; its site also offers a registration lookup, a legal action search and a Buyer Beware List.
What is the consumer protection law in Utah?
The Utah Consumer Sales Practices Act prohibits deceptive and unconscionable acts or practices by suppliers in connection with consumer transactions, before, during or after the transaction, and the Division of Consumer Protection enforces it. A consumer who suffers loss may sue for actual damages plus court costs, and may seek a declaratory judgment or an injunction. Class actions for damages are allowed only in limited situations. The court may award reasonable attorney's fees to the prevailing party when a supplier has violated the Act (or when a consumer's suit was knowingly groundless).
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.