Your Right to Cancel a Purchase in Virginia
When you can cancel a purchase or contract in Virginia, the deadline, and what stores must tell you about refunds.
Short answer: Under the Virginia Home Solicitation Sales Act, a buyer may cancel a home solicitation sale until midnight of the third business day after signing a compliant agreement. Va. Code §§ 59.1-21.2, 59.1-21.3
| Right to cancel (cooling-off) | Under the Virginia Home Solicitation Sales Act, a buyer may cancel a home solicitation sale until midnight of the third business day after signing a compliant agreement. A home solicitation sale is a consumer sale or lease of goods or services personally solicited, or solicited by phone or electronically without prior invitation, at a residence other than the seller's, where the buyer agrees there. It does not cover cash sales under $25, sales under an existing revolving charge account or after prior negotiations, buyer-initiated phone or online sales, farm equipment, insurance sales, or sales by licensed motor vehicle dealers. Notice must be written and is effective when mailed. A violation of the Act is also a prohibited practice under the Virginia Consumer Protection Act. Source: Va. Code §§ 59.1-21.2, 59.1-21.3 |
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Where to get help in Virginia
More Virginia consumer protection
- The Lemon Law in Virginia
- Contractors and Repair Shops in Virginia
- Filing a Consumer Complaint in Virginia
- All Virginia consumer protection rules
FAQ
Can you cancel a contract after signing it in Virginia?
Under the Virginia Home Solicitation Sales Act, a buyer may cancel a home solicitation sale until midnight of the third business day after signing a compliant agreement. A home solicitation sale is a consumer sale or lease of goods or services personally solicited, or solicited by phone or electronically without prior invitation, at a residence other than the seller's, where the buyer agrees there. It does not cover cash sales under $25, sales under an existing revolving charge account or after prior negotiations, buyer-initiated phone or online sales, farm equipment, insurance sales, or sales by licensed motor vehicle dealers. Notice must be written and is effective when mailed. A violation of the Act is also a prohibited practice under the Virginia Consumer Protection Act.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.