Your Right to Cancel a Purchase in Washington
When you can cancel a purchase or contract in Washington, the deadline, and what stores must tell you about refunds.
Short answer: For retail installment (credit) transactions solicited in person or by commercial telephone solicitation at a place other than the seller's address, the buyer may cancel by sending notice by certified mail, return receipt requested, postmarked no later than midnight of the third day… RCW 63.14.154
| Right to cancel (cooling-off) | For retail installment (credit) transactions solicited in person or by commercial telephone solicitation at a place other than the seller's address, the buyer may cancel by sending notice by certified mail, return receipt requested, postmarked no later than midnight of the third day (excluding Sundays and holidays) after signing, and returning or making available any goods received. The seller must refund deposits and down payments and return trade-ins within 10 days. This does not apply to motor vehicle purchases; a dealer selling a vehicle away from its address must disclose in writing that there is no right to cancel. This state rule covers retail installment transactions; the federal FTC cooling-off rule may apply to other door-to-door sales. Source: RCW 63.14.154 |
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Where to get help in Washington
More Washington consumer protection
- The Lemon Law in Washington
- Contractors and Repair Shops in Washington
- Filing a Consumer Complaint in Washington
- All Washington consumer protection rules
FAQ
Can you cancel a contract after signing it in Washington?
For retail installment (credit) transactions solicited in person or by commercial telephone solicitation at a place other than the seller's address, the buyer may cancel by sending notice by certified mail, return receipt requested, postmarked no later than midnight of the third day (excluding Sundays and holidays) after signing, and returning or making available any goods received. The seller must refund deposits and down payments and return trade-ins within 10 days. This does not apply to motor vehicle purchases; a dealer selling a vehicle away from its address must disclose in writing that there is no right to cancel.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.