Logging In to Your New York Unemployment Claim
Where to log in to your New York unemployment claim, file weekly or biweekly certifications, check payment status, and get help.
Short answer: New York unemployment claimants certify for (claim) weekly benefits online through their NY Department of Labor online services account, or by phone through Tel-Service at 1-888-581-5812 (Monday-Friday 7:30 a.m.-midnight; New York State Department of Labor, Using the Tel-Service Line
| Logging in and filing weekly claims | New York unemployment claimants certify for (claim) weekly benefits online through their NY Department of Labor online services account, or by phone through Tel-Service at 1-888-581-5812 (Monday-Friday 7:30 a.m.-midnight; Saturday 12:01 a.m. through Sunday midnight), using the PIN created when first filing; press 2 for claim services, then 1 to certify. Tel-Service processes one week at a time; claim by the Sunday ending the week you are claiming. You can update your address and phone online when you claim weekly benefits. For a forgotten PIN, call the Telephone Claims Center at 888-209-8124. |
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| How to apply | File online (best between 7:30 a.m. and 7:30 p.m.) or by calling the Telephone Claim Center during business hours. Identity is verified through ID.me. After the Department notifies you, certify for benefits every week at labor.ny.gov/signin or by phone; the week runs Monday to Sunday and you certify from Sunday through the following Saturday. Turn off any VPN or proxy. The first payment generally arrives two to three weeks after the claim is processed. |
| Work search requirements | When you certify each week, you must confirm that you completed at least three work search activities that week or followed an official work search plan, and that you are complying with the work search requirements. |
Where to get help in New York
More New York unemployment benefits
- Unemployment for Self-Employed and Gig Workers in New York
- Unemployment After Being Fired in New York
- Unemployment After Quitting in New York
- How Much Unemployment Pays in New York
- How to File for Unemployment in New York
- All New York unemployment benefits rules
FAQ
Where do I log in to my unemployment claim in New York?
New York unemployment claimants certify for (claim) weekly benefits online through their NY Department of Labor online services account, or by phone through Tel-Service at 1-888-581-5812 (Monday-Friday 7:30 a.m.-midnight; Saturday 12:01 a.m. through Sunday midnight), using the PIN created when first filing; press 2 for claim services, then 1 to certify. Tel-Service processes one week at a time; claim by the Sunday ending the week you are claiming. You can update your address and phone online when you claim weekly benefits. For a forgotten PIN, call the Telephone Claims Center at 888-209-8124.
How do I apply for unemployment in New York?
File online (best between 7:30 a.m. and 7:30 p.m.) or by calling the Telephone Claim Center during business hours. Identity is verified through ID.me. After the Department notifies you, certify for benefits every week at labor.ny.gov/signin or by phone; the week runs Monday to Sunday and you certify from Sunday through the following Saturday. Turn off any VPN or proxy. The first payment generally arrives two to three weeks after the claim is processed.
What are the work search requirements for unemployment in New York?
When you certify each week, you must confirm that you completed at least three work search activities that week or followed an official work search plan, and that you are complying with the work search requirements.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.