When a Car Is a Total Loss in Kentucky
How Kentucky decides a car is a total loss, salvage title rules, and how to complain about a claim.
Short answer: Complaints to the Kentucky Department of Insurance's Consumer Protection Division must be in writing; verbal complaints are not accepted. Kentucky Department of Insurance, Filing a Consumer Complaint
| Complaints about an insurer | Complaints to the Kentucky Department of Insurance's Consumer Protection Division must be in writing; verbal complaints are not accepted. File online through the "File a Consumer Complaint" link on the Department's homepage (insurance.ky.gov), which gives a temporary tracking number, or send the Consumer Complaint form by mail to 500 Mero Street, 2 SE 11, Frankfort, KY 40601, by fax to 502-564-6090, or by email to DOI.ConsumerComplaints@ky.gov. Phone: 502-564-6034. Include your name, address and daytime phone, the type of insurance, and the company or agent involved. A third party can file for you with a signed Third-Party Authorization form. |
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More Kentucky car insurance & vehicle laws
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FAQ
How do you file a complaint against a car insurance company in Kentucky?
Complaints to the Kentucky Department of Insurance's Consumer Protection Division must be in writing; verbal complaints are not accepted. File online through the "File a Consumer Complaint" link on the Department's homepage (insurance.ky.gov), which gives a temporary tracking number, or send the Consumer Complaint form by mail to 500 Mero Street, 2 SE 11, Frankfort, KY 40601, by fax to 502-564-6090, or by email to DOI.ConsumerComplaints@ky.gov. Phone: 502-564-6034. Include your name, address and daytime phone, the type of insurance, and the company or agent involved. A third party can file for you with a signed Third-Party Authorization form.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.