Filing a Consumer Complaint in Delaware
How to report a business to the Delaware Attorney General or consumer agency, and your rights under the state's consumer protection law.
Short answer: File a Consumer Complaint Form with the Attorney General's Consumer Protection Unit, or call 800-220-5424 or email consumer.protection@delaware.gov for help. An intake investigator gathers information; Delaware Department of Justice, Consumer Complaints
| Filing a complaint | File a Consumer Complaint Form with the Attorney General's Consumer Protection Unit, or call 800-220-5424 or email consumer.protection@delaware.gov for help. An intake investigator gathers information; possible law violations go to a supervisor for review, while contract disputes are usually handled through informal mediation by phone or letter. If mediation fails and no law was broken, the consumer may need to contact an attorney. |
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| Unfair and deceptive practices law | Delaware's Consumer Fraud Act (6 Del. C. § 2511 et seq.) prohibits deception, fraud, false pretense, false promise, misrepresentation, unfair practices, and concealment of material facts in the sale, lease or advertisement of merchandise, and the Deceptive Trade Practices Act (6 Del. C. § 2531 et seq.) prohibits misleading business practices. Any victim of a Consumer Fraud Act violation has a private cause of action and may sue without prior action by the Attorney General. The section reviewed does not set a minimum or multiple damages amount. Re-verified 2026-10-27. Source: 6 Del. C. §§ 2513, 2525 |
Where to get help in Delaware
- Delaware Department of Justice, Consumer Protection Unit (Fraud and Consumer Protection Division)
- File a complaint or claim
More Delaware consumer protection
- The Lemon Law in Delaware
- Your Right to Cancel a Purchase in Delaware
- Contractors and Repair Shops in Delaware
- All Delaware consumer protection rules
FAQ
How do you file a consumer complaint in Delaware?
File a Consumer Complaint Form with the Attorney General's Consumer Protection Unit, or call 800-220-5424 or email consumer.protection@delaware.gov for help. An intake investigator gathers information; possible law violations go to a supervisor for review, while contract disputes are usually handled through informal mediation by phone or letter. If mediation fails and no law was broken, the consumer may need to contact an attorney.
What is the consumer protection law in Delaware?
Delaware's Consumer Fraud Act (6 Del. C. § 2511 et seq.) prohibits deception, fraud, false pretense, false promise, misrepresentation, unfair practices, and concealment of material facts in the sale, lease or advertisement of merchandise, and the Deceptive Trade Practices Act (6 Del. C. § 2531 et seq.) prohibits misleading business practices. Any victim of a Consumer Fraud Act violation has a private cause of action and may sue without prior action by the Attorney General.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.