Filing a Consumer Complaint in Florida
How to report a business to the Florida Attorney General or consumer agency, and your rights under the state's consumer protection law.
Short answer: The Florida Department of Agriculture and Consumer Services (FDACS) takes complaints about businesses, whether or not it regulates the specific industry, through its online complaint pages. Florida Department of Agriculture and Consumer Services, File a Complaint; Florida Attorney General, Consumer Protection Division
| Filing a complaint | The Florida Department of Agriculture and Consumer Services (FDACS) takes complaints about businesses, whether or not it regulates the specific industry, through its online complaint pages. The Attorney General's Consumer Protection Division is the civil enforcement authority for the Florida Deceptive and Unfair Trade Practices Act. |
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| Unfair and deceptive practices law | The Florida Deceptive and Unfair Trade Practices Act (FDUTPA, Fla. Stat. § 501.201 et seq.) prohibits unfair methods of competition and unconscionable, deceptive or unfair practices in trade or commerce. Anyone aggrieved by a violation can seek a declaratory judgment and injunction, and a person who suffered a loss may recover actual damages plus attorney's fees and court costs. Damages are not recoverable against a retailer who in good faith passed on a manufacturer's or wholesaler's claims without knowing they were false. Source: Fla. Stat. § 501.211 |
Where to get help in Florida
- Florida Attorney General, Consumer Protection Division (complaints also handled by the Florida Department of Agriculture and Consumer Services)
- File a complaint or claim
More Florida consumer protection
- The Lemon Law in Florida
- Your Right to Cancel a Purchase in Florida
- Contractors and Repair Shops in Florida
- All Florida consumer protection rules
FAQ
How do you file a consumer complaint in Florida?
The Florida Department of Agriculture and Consumer Services (FDACS) takes complaints about businesses, whether or not it regulates the specific industry, through its online complaint pages. The Attorney General's Consumer Protection Division is the civil enforcement authority for the Florida Deceptive and Unfair Trade Practices Act.
What is the consumer protection law in Florida?
The Florida Deceptive and Unfair Trade Practices Act (FDUTPA, Fla. Stat. § 501.201 et seq.) prohibits unfair methods of competition and unconscionable, deceptive or unfair practices in trade or commerce. Anyone aggrieved by a violation can seek a declaratory judgment and injunction, and a person who suffered a loss may recover actual damages plus attorney's fees and court costs.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.