Your Right to Cancel a Purchase in Illinois
When you can cancel a purchase or contract in Illinois, the deadline, and what stores must tell you about refunds.
Short answer: When a seller who is physically present at the consumer's home makes a sale of $25 or more, the consumer may cancel by notifying the seller within 3 full business days and returning any merchandise in its original condition. 815 ILCS 505/2B; Illinois Attorney General, Avoid Home Repair Fraud
| Right to cancel (cooling-off) | When a seller who is physically present at the consumer's home makes a sale of $25 or more, the consumer may cancel by notifying the seller within 3 full business days and returning any merchandise in its original condition. The seller must give a receipt or contract with a bold notice of the right and an attached "Notice of Cancellation" form in the language of the sales presentation; payments and trade-ins must be returned within 10 business days after cancellation. The Attorney General notes that for home repair contracts signed at home, seniors over 65 have up to 15 business days to cancel. Senior 15-day period: https://illinoisattorneygeneral.gov/consumer-protection/home-repair/ |
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Where to get help in Illinois
More Illinois consumer protection
- The Lemon Law in Illinois
- Contractors and Repair Shops in Illinois
- Filing a Consumer Complaint in Illinois
- All Illinois consumer protection rules
FAQ
Can you cancel a contract after signing it in Illinois?
When a seller who is physically present at the consumer's home makes a sale of $25 or more, the consumer may cancel by notifying the seller within 3 full business days and returning any merchandise in its original condition. The seller must give a receipt or contract with a bold notice of the right and an attached "Notice of Cancellation" form in the language of the sales presentation; payments and trade-ins must be returned within 10 business days after cancellation. The Attorney General notes that for home repair contracts signed at home, seniors over 65 have up to 15 business days to cancel.
General legal information, not legal advice. Laws change and local rules can differ; check the linked official source or talk to a lawyer about your situation.